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Frequently asked questions

 

Will the Seat Occupancy Simulator work on my car?

The Seat Occupancy Simulator 1 is compatible with older BMW models - X3, X5, Z3, Z4, E31, E34, E36, E38, E39, E46, E53, E60, E61, E65, E66 and E67. To ensure compatibility, please check from the rear under the passenger seat for the 2 wire occupancy connection (blue and white wires) .

The Seat Occupancy Simulator 2 is compatible with newer BMW models - E53, E60, E61, E63, E64, E65, E66, E67, E70, E71, E81, E82, E83, E84, E85, E86, E87, E88, E89, E90, E91, E92, E93, M5. To ensure compatibility, please check from the rear under the passenger seat for the newer 3 wire occupancy connection (usually red, white and brown wires).

If you are still unsure about compatibility, please contact me and state the VIN number of your BMW.

My car is not listed, what can I do?

Please contact us through the website by sending us an email. We will let you know within 24hours whether we can help.

When will my product arrive

Delivery is normally up to 5 - 10 working days. If you have been waiting longer than this please contact us immediately.

My airbag warning light is still on, what shall I do?

Sometimes the light may remain on after installation until the car's internal computer or ECU is reset. This can be done at most garages for free.

Is it safe?

The Seat Occupancy Simulator is completely safe and fire retardant unlike others on the market.

Is it easy to install?

The Seat Occupancy Simulator is Plug & Play, very easy to install and comes complete with Installation Guide.

How long will it last?

The BimTronics Seat Occupancy Simulator is designed to last a life time; it is vibration proof and fully waterproof. The Seat Occupancy Sensor comes fully guaranteed unlike others on the market.

Can I return the product if I am not happy?

Returns Policy:

If you are not completely satisfied with the item ordered, you must confirm via email that you would like to return your item. Return it within 14 days from the date of receipt of the item (if possible in the original packaging) and we will refund your money or send you a replacement - no questions asked. Please note we are only able to accept items that have not been worn, altered or used and are returned within 14 days of receipt. Please allow up to 12 days to process refunds. www.BimTronics.com is not responsible for shipping costs for returned items. www.BimTronics.com is not responsible for items that have not been received due to an incorrect delivery address provided by a customer on their PayPal account. www.BimTronics.com will not issue refunds for items delivered to an incorrect delivery address. It is the responsibility of the customer to ensure that the correct delivery address has been updated on their PayPal account before purchasing any item.This does not affect your statutory rights under the Sale of Goods Act 1979.